FAQ

PLACING AN ORDER 

There are a few ways to place an order:

    • Request a Quote    Call or email  ABL to request a quote. Your ABL specialist will work together with you to build a package that fits your specific student needs and budget. You will receive an official quote including shipping, discounts, and all current promotions. 
    • Purchase Orders  All purchase orders must be emailed to orders@kidsfit.com. Download W9 
    • Order Online  You may place your order online using our check-out process to pay with a credit card. 

PAYMENT

Checks must be made payable to Action Based Learning and mailed to:     

Action Based Learning

315 Industrial Road

Summerville, SC 29483

 

NEW VENDOR SET UP

If you have not ordered through ABL previously, and would like to register Action Based Learning as a new vendor, you may download W-9 and New Vendor forms directly using this form. Further questions? please contact customerservice@kidsfit.com directly for additional information. 

SHIPPING

Most orders ship via common carrier. Freight costs will be calculated and included on your official quote. Standard LTL shipments arrive pre-assembled in a box, on a pallet (40x48x65). Please inform your ABL rep prior to receiving a shipping quote if you have any special delivery requests:

   Liftgate Delivery For facilities without a loading dock or forklift, lift gate delivery is required in order to remove the pallet from the truck. Included on all ABL shipping services. 

    Limited Access Delivery Limited Access is required for most facilities, that are not considered a receiving warehouse. This includes schools, military bases, churches, and construction sites. Included on all ABL shipping services.

   Inside Delivery  Freight carriers are not responsible for bringing the pallet         inside the building, unless inside delivery is requested. This is not included in ABL shipping services, and may be requested as an optional add-on. For orders without inside delivery requested, we recommend unpacking the box outside, and using the portable wheels on the equipment to roll inside the building.  

      Appt Required  Freight carrier provides an estimated delivery date, and does not guarantee a specific time of arrival. To request a specific  delivery time, please alert ABL in advance of placing your order.

RECEIVING YOUR SHIPMENT: The driver will provide a Bill of Lading for you to sign for delivery. If the box, or contents of the box show any sign of damage, you may deny the shipment and ask the driver to return for replacement. NOTE it is critical to notate any damages on the Bill of Lading. Do not accept any shipments with visible damage.  

Lead Times

Lead times vary between 1 to 2 weeks, dependent on the size of the order. The estimated ship date will be provided at the time the order is placed.

International Customers

Yes, we ship internationally! Typically, we recommend our international customers use their own freight broker to cut down on costs. However, if you prefer we handle the shipping, we are happy to provide a quote. Please include the full ship to address in the form above.  All orders ship pre-assembled and ready to use upon arrival. International orders require pre-payment. 

Wire Transfer  Required for all international orders. Please reach out to your individual rep to process wire payments.

PRICING

To request an itemized price list, email customerservice@kidsfit.com and the complete price list will be sent to your email.  If you already know which products you are interested in, please include your wishlist in the email and we will get back to you with an official quote, including shipping and any current promotions. 

DISCOUNTS

New discounts and promotions are offered monthly and can include school discounts, new facility discounts, military, YMCA discounts, and package pricing. Be sure to ask for an official quote and we will apply the current promotion to your order. Promotions include free products, scholarships to attend our training events, and classroom accessories!

BENEFITS OF ORDERING DIRECT FROM MANUFACTURER

Please note Action Based Learning is a sole source provider. ABL is the manufacturer and direct distributer of ABL and Kinesthetic Classroom products. By ordering directly through the manufacturer, the following is included:

  • Extended Warranty Program - covers any service, repairs, or replacement units. 
  • Pre Assembly - equipment is ready to use right out the box! Safety Standard Guarantee. 
  • Discounts - Lowest Cost Guarantee. Ships direct from the manufacturer.
  • Free Product Upgrades- If the manufacturer updates a model, yours is updated and replaced at no cost! 
  • Made in the USA and built to withstand high-frequency use in commercial settings. The quality and durability of equipment far exceed market standards.

OUR CUSTOMERS

  •  Physical Therapy/OT Facilities / Children's Hospitals
  • Private and Charter Schools
  • Military Bases
  • YMCA's 
  • Preschools/Daycares/After school care
  • Youth Fitness Training Facilities
  • Special Needs Facilities
  • Health Clubs
  • Wellness Centers
  • Boys & Girls Clubs

DEALERS

We are always looking for new dealers to help expand our mission to reach children all over the world! To request a dealer application, please submit a form here. 

ABL PRODUCT REGISTRATION

Registering your Action Based Learning Products serves as verification of ownership, proof of purchase direct from manufacturer, as well as product updates, and relevant notifications regarding your ABL products.  To Register, please submit form here.

ABL MAINTENANCE

ABL COMMERCIAL YOUTH FITNESS EQUIPMENT IS MANUFACTURED IN THE USA, DESIGNED FOR HIGH TRAFFIC ENVIRONMENTS, AND HAS MET DURABILITY & SAFETY STANDARDS FOR USE IN COMMERCIAL SETTINGS. We highly recommend our customers use the following preventative maintenance checklist to ensure your youth equipment is maintained for optimal usage. For group settings, we recommend introducing the children to the proper equipment use, rules and maintenance as well. This encourages the child to value and take pride in their new equipment as their own. Thank you for being a valued customer and supporting our mission! 

Fitness Equipment Maintenance Checklist  

Kinesthetic Desk Assembly & Parts 

ABL SERVICE

To submit a service ticket, please email the following information to service@kidsfit.com or submit a service ticket here. Upon receipt, a service team member will be in touch within 24 hours to request any additional information needed for diagnosis.
  • Date of Purchase or PO# or Invoice# 
  • A detailed description of the issue (including a picture of the unit)
  • Complete shipping address


WARRANTY

For direct through manufacturer customers, orders include 10 year extended warranty, 5 year bearings, and 2 year moving parts. For warranty claims, please contact our customer support department to request a repair or replacement part.  Have your order number readily available. 

RETURNS & EXCHANGES
  • Please note, if there is any sign of damage to the outside or inside of the box upon driver delivery, customer must refuse the entire shipment. Upon delivery, make sure to inspect packages and ask the driver to notate the damages.
  • We will happily replace items that are defective or damaged.  Please contact our customer support department and have your order number readily available.
  • Request for returns must be received within 30 days of receipt of shipment. Restock fee applies. 
  • If your return is approved, then your refund will be processed and a credit will automatically be applied to the original method of payment.

SHIP RETURNS TO:

Include your Original PO#/INV#
Action Based Learning Returns 
315 Industrial Road 
Summerville, SC 29483

PRIVACY POLICY

Action Based Learning will never sell, rent or share your usage and personal information, with any third parties for marketing purposes without your express permission.

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CUSTOM YOUTH CHALLENGE COURSES

All featured obstacle courses are custom and designed to fit a wide range of budgets. We offer full services from design, 3D CAD renderings, customization, and full turnkey install for commercial facilities. Pricing is based on sq footage, and the amount of detail and customization desired. Please submit your request, and we will be in touch to help you get started!

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Professional Development

We highly recommend training for anyone looking to implement movement into their classroom. We believe this is the most important thing you can do to impact your students. It prepares your staff. Educators leave the training confident and ready to run their active classrooms smoothly.  They will be given loads of information, and even teachers without the desks will know how to transform their classroom into active learning rooms (with no $ required!). Bring one of our master trainers to your school, or sign up to attend an ABL National Summit

Upcoming Events

Host an on-site Professional Development Day 
for your whole staff (1-day flat rate fee) ABL Master Trainers come to you! Trainers go in depth on the concept of Action Based Learning and kinesthetic movement in the classroom.  The training can be customized to fit your needs (with our without our equipment- learn immediate strategies and techniques to implement movement today! - Includes the brain-based science behind learning and moving. If you do have labs/equipment, trainers will go over in detail how to use and implement the existing curriculum with your new classroom!)
Credit Hours: 4-8hrs | On-Site Event Information
 
Attend Annual ABL National Summit
ABL Summit events bring attendees from all over the country to become experts in Action Based Learning and kinesthetic classroom concepts. Events include intensive training by our Master Trainers who have dedicated their lives to the science behind movement and learning.  Attending the annual event provides educators with the knowledge and tools necessary to bring the concept back to your community and educate others on how to implement a complete program. Credit Hours: 16-24 hrs | ABL SUMMIT
Attend a Workshop
[1 and  2 day] "hands-on" workshops offered year round at ABL training facility in Charleston, SC. Learn How and Why it is vital to implement movement into the learning process - includes take home skills to implement immediately into your classroom & ABL strategies and activities to provide your students this year! 
Workshops focus on a variety of topics including Intro to ABL, the 3L Student, & Kinesthetic Classroom.  These events cater to a small group setting, and allow educators the opportunity to create and collaborate with the top ABL experts from around the nation.   
Credit Hours: 8-16 hrs | Workshops

Register for an online course at ABL Academy
Various courses will be offered in an online learning environment.  This will allow you to become ABL Certified at your own pace! 
 

GRANTS & FUNDING
We understand schools have limited budgets. Because of this, we've assembled a Grants and Funding Team to do the research for you! Our experts have uncovered the secret world of funding that most of us didn't even know existed! We currently have a 7 out of 10 success rate with teachers who have applied for and received funding to transform their classroom. Welcome to the wonderful world of grants!   Reach out to us at grants@kidsfit.com and we will work with you throughout the process of finding and writing a grant proposal until your project is fully funded. 

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KINESTHETIC CLASSROOM FAQ

This is not a replacement for PE/Recess!

PE has its own specific purpose to enhance health and wellness through high-intensity workouts and physical activity. KC desks are not a high-intensity workout, and their purpose is not to increase physical health, this is just an added benefit! Kinesthetic desks are used as a learning tool. They help students retain and absorb information better in the classroom, through Low-Intensity Steady State movement, and the release of BDNF.  Recess is also a vital part of development as it encourages free-play, and offers a "brain break" - all necessities for development. 
 
Are the kinesthetic desks distracting?
The desks are designed with the students AND teacher in mind. Kinesthetic Desks are completely silent and have proven the exact opposite of distracting! Studies show desks enhance student attention span, engagement, and improved behavior in the classroom. 
How do I justify the investment? 
We spend hundreds of thousands of dollars each year on "new programs" and new educational tools and most educators will tell you they were "unsuccessful". Why do these fail?  If the brain is not ready to learn, no program will work. The first thing research tells us is the importance of movement as it relates to learning. The best investment you can make is improving your brain's capacity to learn- and we finally know the answer- movement!
 
Why don't you carry the under desk pedals? 
Although a great attempt to incorporate movement, the comparable product has had a few problems arise.  They slide too easily under the desk and the students have a hard time keeping a steady pedal- It ends up being choppy, and more of a distraction (trying keeping the pedal in place), then a benefit. We know the obvious benefit is the cost, but unfortunately, they phase out within the first year of use, due to lack of durability. The second issue is that the angle is not ergonomically correct, meaning the student's posture is improper when trying to perform the "under the desk" movements. Above all, we share the same goal to create the most optimal learning environment for students, and our trainers stand firm in only promoting products that they feel are going to be an added benefit to the student. 

Can your equipment be used outdoors?

No, our equipment is designed and manufactured strictly for indoor commercial facilities. We are currently developing a new product line for indoor/outdoor use, as part of the ABL Playground launch. Updates to follow!

Youth Fitness Equipment 101

Variety is Key
Children need variety, and their body needs variety as well. It is important to keep the children constantly entertained, and moving from equipment to different stations. At the same time, it provides a well-rounded workout for total body wellness.
Children do not work out for the same reasons adults do.
Children do things that are FUN. The main goal needs to be to create a fun environment where children get excited to go. In the long run, this results in the student realizing that exercise is fun.... and not a "chore". 
We recommend certain pieces for children who are not as coordinated or new to exercise. 
We want all children to succeed, so we make sure to include equipment that teaches this: ALL children are meant to move, not just the athletic ones. This has become an unfortunate belief among the youth population.
Action Based Learning is the only manufacturer in the world that produces 4 different sizes of youth equipment. We highly recommend following our sizing guide, based on grade and age group. We consider this of paramount importance as it relates to ergonomics and proper use of equipment.